![]() ![]() WhatsApp Business limits the number of devices that can be connected to 5. Enabling multiple devices for agent responses By spending half an hour getting the WhatsApp business platform API integration set up, your organization will benefit from so many additional features that it certainly is time well spent. The 3CX API integration is a little more involved but the steps are all fully documented in the WhatsApp integration guide. How easy is it to set up?ĭownloading the WhatsApp Business application from the app store is easy, as we are all used to installing an app. This article highlights the WhatsApp integration features and how it compares to using the standalone application. WhatsApp Business has many limitations which are easily overcome by using 3CX. It was clear that this channel of communication would be a huge addition for many organizations no matter their size.īut why not simply use the WhatsApp Business app? ![]() When Meta released the WhatsApp Business API on May 19th, our 3CX developer wizards got to work immediately. As of April this year, WhatsApp had over 2.4 BILLION unique active users worldwide with over 100 billion messages sent daily! Setting up a WhatsApp account for your organization is certainly a no-brainer if you want to achieve greater customer engagement.
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